Introduction
Cheap Fly Fare (“Company”, “we”, “our” or “us”) respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you, or that you may provide, when you visit cheapflyfare.com (the “Website”) and when we provide services through channels that link to this policy (our “Services”), and our practices for collecting, using, maintaining, protecting and disclosing that information.
This policy applies to information we collect:
- Through our Services;
- In email, text, WhatsApp and other electronic messages between you and Cheap Fly Fare;
- Through mobile or desktop applications you may download from this Website that provide dedicated, non-browser interaction with us;
- When you interact with our advertising and applications on third-party websites and services, if those applications or advertisements include links to this policy.
It does not apply to information collected by us offline or through any other means, including any other website operated by Cheap Fly Fare or by any third-party (including our affiliates and subsidiaries) or to any third-party application or content that may link to or be accessible from or through the Website.
Please read this policy carefully to understand our policies and practices regarding your information. If you do not agree with our policies and practices, you should not use our Website. By accessing or using the Website or our Services, you agree to this Privacy Policy. We may update this policy from time to time; your continued use after we post changes constitutes acceptance of those changes.
Children under the age of 18
Our Website and Services are not intended for children under 18 years of age. No one under 18 may provide any information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website, register, make any purchases, use any interactive features, or provide any information about yourself including your name, address, telephone number, email address, or any screen name.
If we learn we have collected personal information from a child under 18 without verified parental consent, we will delete it. If you believe we may have information from or about a child under 18, please contact us at bookings@cheapflyfare.com.
Information we collect about you and how we collect it
We may collect several types of information from and about users of our Website (“Personal Information”), including:
- Information by which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline;
- Account history, including information about your enquiries, transactions, booking requests, prior trips, or discounts applied;
- Payment information, including credit or debit card details and the payment methods you use in connection with our Services;
- Device and technical information, including your IP address, browser type, operating system, and other technical details collected automatically when you access the Website;
- Identity document information where required by a supplier, such as passport number or government-issued ID;
- Information that does not personally identify you, such as usage statistics, page clicks, time spent on each page, and aggregated purchase information;
- Details about your internet connection and the equipment you use to access our Website.
We collect this information (i) directly from you when you provide it to us and (ii) automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons and similar technologies.
Some of the information identified above may be considered sensitive under certain laws. Where required by applicable law, we will collect and process sensitive personal data only with your consent. If you choose not to provide certain information, we may not be able to deliver some features or services.
Information you provide to us
The information we collect on or through our Website may include:
- Information you provide by completing forms on our Website, including information given when you submit a booking request, request a callback, or ask for further services, and any information provided when you report a problem;
- Records and copies of your correspondence, including email addresses and WhatsApp threads, if you contact us;
- Your responses to surveys we may ask you to complete for research or service improvement;
- Details of transactions you carry out through our Website and the fulfilment of your requests, including financial information you provide before a booking is issued;
- Your search queries on the Website;
- Any other information resulting from your use of our Website.
Information we collect through automatic data collection technologies
As you navigate through and interact with our Website or Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including (i) details of your visits to our Website, such as traffic data, location data, logs and other communication data and the resources you access, and (ii) information about your computer and internet connection, including IP address, operating system and browser type.
We may also use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioural tracking). Email us at bookings@cheapflyfare.com for information on how to opt out of behavioural tracking on this Website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioural tracking.
The technologies we use for automatic data collection may include:
- Cookies (or browser cookies). A cookie is a small file placed on your device. You may refuse to accept browser cookies by activating the appropriate setting on your browser; however, if you select this setting you may be unable to access certain parts of our Website.
- Web beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related Website statistics.
- Local storage objects. Certain features of our Website may use local stored objects to store information about your preferences and navigation.
Third-party use of cookies and other tracking technologies
Some content or applications, including advertisements, on the Website may be served by third parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies, alone or with web beacons or other tracking technologies, to collect information about you when you use our Website. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services.
We do not control these third parties' tracking technologies or how they may be used. If you have questions about an advertisement or other targeted content, you should contact the responsible provider directly.
How we use your information
We use information we collect about you or that you provide to us to:
- Present our Website, Services and their contents to you;
- Provide you with information, products or services that you request from us;
- Fulfil any other purpose for which you provide it;
- Send notices about your enquiry or booking, including itinerary changes, confirmations and reminders;
- Carry out our obligations and enforce our rights arising from any agreement entered into between you and us, including for billing and collection;
- Notify you about changes to our Website, Services or offerings;
- Allow you to participate in interactive features on our Website;
- Improve or personalise our products and services;
- Any other purpose with your consent.
We may also use your information to contact you about goods and services that may interest you. If you do not want us to use your information in this way, email bookings@cheapflyfare.com.
Disclosure of your information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. Your Personal Information may be transferred to, stored and processed in countries outside your country of residence, including the United States, the United Kingdom, India and the European Union. Where required by applicable law, we implement appropriate safeguards.
We may disclose Personal Information that we collect, or you provide, as described in this Privacy Policy:
- To our subsidiaries and affiliates;
- To airlines, hotels, car-rental companies, transfer providers and other travel suppliers as necessary to fulfil your booking request and provide the services you have requested;
- To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes we disclose it to them;
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganisation, dissolution or other sale or transfer of some or all of Cheap Fly Fare's assets;
- To third parties to market their products or services to you if you have not opted out of these disclosures;
- To fulfil the purpose for which you provide it;
- For any other purpose disclosed by us when you provide the information;
- With your consent.
We may also disclose your Personal Information:
- To comply with any court order, law or legal process, including to respond to any government or regulatory request;
- To enforce or apply our Terms & Conditions and other agreements, including for billing and collection;
- If we believe disclosure is necessary or appropriate to protect the rights, property or safety of Cheap Fly Fare, our customers or others, including for fraud protection and credit risk reduction.
Choices about how we use and disclose your information
- Tracking technologies and advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
- Disclosure of your information for third-party advertising. If you do not want us to share your Personal Information with unaffiliated or non-agent third parties for promotional purposes, opt out by emailing bookings@cheapflyfare.com.
- Promotional offers from Cheap Fly Fare. If you do not wish to have your email address or contact information used to promote our own or third-party products, you can opt out at any time by emailing bookings@cheapflyfare.com.
- Targeted advertising. If you do not want us to use information we collect to deliver advertisements based on advertisers' target-audience preferences, you can opt out by emailing us at the address above.
Your state privacy rights
State and regional consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. Residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah and Virginia, as well as residents of the United Kingdom and European Economic Area, may have rights to:
- Confirm whether we process their personal information;
- Access and delete certain personal information;
- Correct inaccuracies in their personal information, taking into account the information's nature and processing purpose;
- Data portability;
- Opt out of personal data processing for targeted advertising and the sale of personal data;
- Either limit (opt out of) or require consent to process sensitive personal data;
- Opt out of profiling in furtherance of decisions that produce legal or similarly significant effects.
To exercise any of these rights, or to appeal a decision regarding a consumer rights request, please email bookings@cheapflyfare.com.
Data security
We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorised access, use, alteration and disclosure. Information you provide to us is stored on secure servers behind firewalls, and payment transactions are encrypted using SSL technology.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of information transmitted to our Website. Any transmission is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
How we retain your personal data
We keep the categories of personal data described in this policy for as long as reasonably necessary to fulfil the purposes described, or as otherwise legally permitted or required, such as maintaining the services, operating our organisation, complying with legal obligations, resolving disputes, and for safety, security and fraud prevention. At the end of the retention period, personal data is deleted, destroyed or de-identified.
Changes to our Privacy Policy
It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated. If we make material changes to how we treat our users' Personal Information, we may notify you by email to the primary email address associated with your enquiries. The date this Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this Privacy Policy to check for any changes.
Contact information
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at bookings@cheapflyfare.com or call +1 (866) 558 1610.